Job Description
This position includes both overnight customer service at the Calabogie Peaks Hotel’s Front Desk, as well as pool and spa up-keep, and other general maintenance. This role is full-time, on a repeat rotating schedule. Training will be done on site. Compensation to be discussed, based on previous experience.
Job Requirements
- Must be able to work overnights, weekends and holiday shifts as needed.
- Dedicated to customer service.
- Exceptional problem-solving skills – can think on their feet.
- Courteous and professional mannerisms.
- Strong communications skills – oral, written & phone.
- Efficient and detail oriented.
- Capable of performing light housekeeping duties.
- Able to work within a team environment, also have the ability to work independently with minimal supervision.
Duties, Tasks & Responsibilities:
- Take hotel and other resort amenity reservations.
- Sell tickets, rentals and resort amenities.
- Greet guests upon arrival at resort; register and check in - out lodging guests and provide information/respond to questions from all Resort visitors.
- Market, promote and up sell the Resort’s products – (lodging, events, recreation programs, packages, tickets).
- Answering phone.
- Fully understand, and have the ability to communicate the Resort’s products.
- Administrative duties as required.
- Test, adjust and maintain chemical levels in pool and spa.
- Vacuum and maintain pool, spa and the surrounding decks.
- Be part of an amazing team and enjoy some great perks.