Careers
Calabogie Peaks Resort, Eastern Ontario's premier four season vacation destination is dedicated to providing exceptional customer service in a high paced quality atmosphere. We strive to demonstrate courteous and professional mannerisms towards our guests at all times.
Interested applicants may submit their resume including references in confidence to:
Calabogie Peaks Resort
Human Resources
P.O. Box 90, 30 Barrett Chute Road
Calabogie, Ontario K0J 1H0
Fax: 613-752-1162
Email: careers@calabogie.com
Or you can apply online
We thank all applicants for their interest, however, only candidates selected for an interview will be contacted.
| Beverage Catering/Banquet Co-ordinator Night Auditor / Front Desk Representative Front Desk Representative Server, Food & Beverage Cook
|
Esthetician, Les Saisons Spa Dishwasher Housekeeper |
Food & Beverage Catering/Banquet Co-ordinator
Job Objective:
To provide exceptional customer service in a fast paced atmosphere. To demonstrate courteous and professional mannerisms towards customers/team members at all times. With excellent attention to detail, the Catering/Banquet Manager will oversee all aspects of function and event logistics including conferences, weddings/group bookings and other on-site events.
Responsibilities/Duties:
- Assures the success of all banquet events while maintaining high standards of service.
- Inspect rooms for assigned functions, making certain every detail of the set up is complete.
- Schedule appropriate number of servers/bartenders to cover function, assigns individual tasks.
- Prepares and maintains the event duty sheet.
- Hosts pre-conference meetings with departmental reps to review event duty sheet and event requirements i.e. sales, operations, housekeeping, front desk, etc.
- Prepares a post event summary of observations and recommendations.
- Coordinates and participates in taste tests and any on-site client meetings.
- Make arrangements with suppliers for supplies.
- Supervises setting tables and other food services.
- Serves as onsite contact to host of function and coordinates last minute details.
- Identifies gaps between customer expectations and planned service delivery and resolves with sales/customer.
- Identifies areas for improvement for Food & Beverage.
- Supervises cleaning and post function clean up. Will ensure that inventory and equipment are properly stored.
- Set work schedules and train staff, supervise staff and monitor staff performance.
- Assist with daily operations of Resort restaurant including serving when required and supervision of service staff.
Job Specifications & Requirements
· Positive attitude, courteous and professional mannerisms.
· Dedicated to excellent customer service.
· Motivated, efficient and detail oriented.
· Able to work independently and in a team environment.
· Flexible to work weekdays, weekends and holidays.
· Minimum 2 years experience in management position in hotel/banquet environment
· Smart Serve Certificate required.
Night Auditor / Front Desk Representative
List of duties or tasks to be performed (Including but not limited to):
- Verifying all receipts and days sales for dining room to ensure accuracy
- Correcting any errors and finalizing day’s sales
- Verifying all paperwork and entries into reservations system for Front Desk to ensure accuracy and correcting any errors
- Posting any necessary charges prior to audit
- Running audit and verifying all charges have been posted and audit is balanced
- Greet clients upon their arrival at the resort; responding to questions and requests
Answering switchboard and directing calls - Register guests by obtaining or confirming room requirements; verifying pre-registration; assigning room; obtaining information and signatures; issuing door cards
- Convey information to guests by receiving and transmitting messages, mail, faxes, packages, etc.
- Provide information to guests by answering inquiries regarding hotel and other services (i.e. spa, shopping, entertainment)
- Make accommodation reservations; checking availability; confirming requirements
- Check-in and check-out of guests
- Completing and filing miscellaneous paperwork
- Maintain records by entering room and guest account data
- Collect revenue by entering services and charges; computing bill and obtaining payment
- Marketing, knowledge and promotion of our programs, packages, pricing and policies
- To ensure cleanliness and organization of Reception Desk
- Inventory and sign out of room keys and building keys
- Update voicemail including snow condition line and website
- Assist Member Services Department in various tasks
Job Specifications, Standards and Requirements:
- High School Diploma
- Positive Attitude
- Prior hospitality or related industry experience
- Courteous and professional mannerisms
- Efficient and detail oriented
- Computer/data entry skills
- Able to work independently and/or in a team environment
- Flexible to work days, afternoons, evenings, weekdays and weekends
- White top, black pants, black shoes
Front Desk Representative
List of duties or tasks to be performed: (Including but not limited to)
- Greet clients upon arriving at the resort; responding to questions and requests
- Answering switchboard and directing calls
- Register guests by obtaining or confirming room requirements; verifying pre-registration; assigning room; obtaining information and signatures; issuing door cards
- Convey information to guests by receiving and transmitting messages, mail, faxes, packages, etc.
- Provide information to guests by answering inquiries regarding hotel and other services (i.e. spa, shopping, entertainment)
- Make accommodation reservations; checking availability; confirming requirements
- Check-in and check-out of guests
- Completing and filing miscellaneous paperwork
- Maintain records by entering room and guest account data
Collect revenue by entering services and charges; computing bill and obtaining payment - Marketing, knowledge and promotion of our programs, packages, pricing and policies
- To ensure cleanliness and organization of Reception Desk
- Inventory and sign out of room keys and building keys
- Update voicemail including snow condition line and website
- Assist Member Services
Server, Food & Beverage
List of duties or tasks to be performed (Including but not limited to):
- Serve breakfast, lunch, coffee breaks and dinner to all clients in an efficient and timely manner with professional attitude at all times
- Process payments of all meal cheques through Pixelpoint software solutions
- Process end of shift reports for accounting
- Set up dining room tables for breakfast, lunch or dinner with clean cutlery, dishes, glassware, tablecloths and napkins
- Clean tables, dining areas, cupboards, bar area, fridges and servery areas on a daily basis
- Keep condiments and daily inventory items in servery area stocked at all times.
- Process daily inventory sheets at the end of each shift
Job Specifications, Standards and Requirements:
- High School Diploma
- Security Check
- Positive Attitude
- 2 years experience in a dining establishment
- Professional, outgoing and dedicated to excellent customer service
- White tuxedo shirt, black bow tie, black pants and black shoes
- Position will involve day and evening shifts, weekdays, weekends and holidays
Cook
Job description: Prepare consistent and quality product in a professional manner at a variety of food and beverage outlets. Prepare breakfast, lunch and dinner according to menus provided while maintaining inventory and cost controls.
List of duties or tasks to be performed (Including but not limited to):
- Prepare breakfast, lunch and dinner meals as per menus provided.
- Provide quality meals, consistent product as taught by Sous Chef
- Prepare soups, sauces, salad dressings, hors d’hoeuvres, buffets, and any other food items as may be required for the operation of the Food and Beverage outlets
- Maintain daily inventory of stock in kitchen and requisition foods required from central commissary
- Pick up and receive foods from and to Central commissary
- Write daily inventory sheets of items received, used and stored in kitchen facility
- Clean all kitchen areas during the working period
- Wash dishes as required
- Miscellaneous duties as required
Job Specifications, Standards and Requirements:
- High School Diploma
- Positive Attitude
- Cooking and serving experience preferred
- Professional, outgoing and dedicated to excellent customer service
- All equipment is provided as well as Chef whites.
- Position will involve day and evening shifts, weekdays, weekends and holidays.
Esthetician, Les Saisons Spa
Job Description: To perform spa services offered at Les Saisons Spa in an efficient and timely manner while providing a professional spa atmosphere in which our customers can relax and unwind.
List of duties or tasks to be performed (Including but not limited to):
- Performing spa services on clients (i.e. manicures, pedicures, waxing, body wraps, facials, tinting and massage)
- Greet clients upon arriving at the spa
- Assisting customers in filling out appropriate paper work and guiding through spa facilities
- Answering telephone calls and scheduling appointments
- Filling out time cards
- Sterilizing implements used during services
- Preparing client’s invoices and collecting payment
- Cleaning duties (i.e. sweeping, dusting, vacuuming, empting garbage)
- Safe operation of spa equipment such as high frequency and steam machine; massage table and heating blanket; hot cabinet units and wax pots; paraffin bath and ultra violet sanitizer
- Ensuring equipment is maintained and in good operational condition
Job Specifications, Standards and Requirements:
- High School Diploma
- Security Check
- Positive attitude
- Completion of esthetician program or equivalent experience
- Understanding of products in useKnowledge of spa equipment such as high frequency and steam machine; massage table and heating blanket; hot cabinet units and wax pots; paraffin bath and ultra violet sanitizer
- Experience in a spa setting an asset
Dishwasher
List of duties or tasks to be performed (Including but not limited to):
- Load dishware and utensils into the dishwashing machine
- Check detergent and rinse agent levels
- Maintain cleanliness and organization of the dishwashing area to promote a safe worke nvironment
- Adhere to daily maintenance and cleaning schedules
- Follow procedures for the safe handling of chemicals
- Comply with the Occupational Health & Safety Act
Job Specifications, Standards and Requirements:
- Security Check
- Positive Attitude
- Enjoy working in a fast paced environment
- Able to work independently and/or in a team environment
- Committed to promoting a safe work environment
- Passionate about great food and teamwork
- Demonstrate a willingness to learn new skills
- Willing to work a flexible schedule
Housekeeper
List of duties or tasks to be performed (Including but not limited to):
- Maintain accommodation rooms by cleaning, dusting, vacuuming, replenishing supplies and providing linen services;
- Maintain resort building areas by cleaning, dusting, vacuuming, replenishing supplies and providing linen services;
- Keep equipment in good operating order by following operating instructions; troubleshooting breakdowns, maintaining supplies, performing preventive maintenance, calling for repairs;
- Maintain safe, secure and healthy work environment by following and enforcing standards and procedures;
- Following and completing task requests by supervisor;
- Maintain ski lodge by cleaning, dusting, vacuuming, washing, mopping, replenishing supplies.
- Weekly carpet shampooing of all areas
Job Specifications, Standards and Requirements:
- High School Diploma
- Security Check
- Experience in the hospitality industry an asset
- Positive attitude
- Keen eye for detail through quality work;
- Able to work independently and/or in a team environment
- Good physical condition
- Uniform: Beige housekeeping smock, black pants, name tag and appropriate footwear
- Position will involve day, evening shifts, weekdays, weekends and holidays